Help & support
Everything you need to use sisma on the website and in the Android app, with fixes for the most common problems.
Popular
- Reset a forgotten password
- Report that you felt an earthquake
- Not getting alerts
- Paid but still on the free plan
- See the area around an earthquake
- Share an earthquake with text
All topics
- Getting startedWhat sisma is and how it works
- The feedLatest, nearest and strongest
- Earthquake detailsEvery number explained
- Map and filtersZoom, region view, filters
- 3D globeSpin it, see depth
- I felt itReports and felt maps
- Sharing an earthquakeImage, text and alt text
- Your accountSign in, passwords, deleting
- Saved locationsPlaces you care about
- sisma+Trial, billing, cancelling
- AlertsPush notifications that match you
- SettingsLanguage, theme, units
- ScienceHow earthquakes work
- TroubleshootingFixes for common problems
- Contact supportStill stuck? Write to us
Can’t find an answer? Write to us and we’ll help.